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Wanted: Account Director
Espresso’s Toronto office is seeking a super smart (like numbers and ideas are equally compelling), crazy organized (like people think it’s a bit compulsive), and driven (like a cab on New Year’s Eve) type to fill a leading role in our strategic client service team.
As an Account Director, our future bean will have a minimum of eight years of experience and be responsible for overseeing a portfolio of accounts. You are endlessly brand-oriented, delightfully bright, relentlessly creative, and analytically inclined. You focus your conceptual efforts on business results and your relationship efforts on making clients feel like you just put a ring on it. You embrace the crazy – and take it as a challenge to make things better – without a second thought. And you’re a pretty nice person on top of it all.
So let’s get into the details.
Project Management
- Hold responsibility for portfolio of projects
- Ensure exceptional delivery of ongoing projects
- Be capable of monitoring a project and budget with MS Excel and MS Project
- Effectively work within budgets to maximize project profitability
Client Development
- Undertake day-to-day management of client business through strategic planning and day-to-day execution
- Undertake responsibility for the organic growth of a portfolio of accounts
- Contribute as a member of the new business pitch team
- Liaise with agency senior management to ensure that issues affecting client services and creative projects are communicated and resolved
- Collaborate with team members throughout the agency to live great work
- Uncover and articulate research, insight, and strategic models
- Effectively manage and build strong relationships with senior clients and have the ability to navigate up the client organization
- Deliver superior presentation of concepts to ensure best possible business opportunities
Organizational Development
- Contribute to the energizing of your team
- Consistently assess your portfolio of project team resources and ensure staffing requirements are met
- Participate actively and positively in the personal appraisal process to improve performance
- Effectively manage budgets and project team resources
- Take leadership role on the client service team
- Ensure financial performance across portfolio of clients (i.e. profitability, revenue, forecasts)
General Qualifications
- Understanding of up-to-date brand and strategy principles, trends, and best practices
- Ability to see process through to execution
- Superb oral and written presentation skills
- Demonstrated ability to create and present reviews to both clients and internal executives
- Confident in your thinking and open to others’ ideas
- Highly meticulous when it comes to details
- Experience across a range of media preferred
- Product marketing experience preferred
- Experience managing multimillion dollar P&Ls preferred
Capacity in multiple languages is considered a strong asset. Preference to second-language speakers of French and/or Spanish.
Outside the obviousness of the role itself, we are seeking someone who falls in love with ideas, who thrives on learning more and thinking smarter. Someone who lives and breathes emerging marketing trends. Someone who thinks that heaven is in the details. Someone who knows that good work isn’t born in the 9-5. Oh yeah, and previous agency experience is pretty much a must.
Think that’s you? Well, here’s the thing: we’d like to believe you, we really would! But you’ve gotta show us. A resume is a resume is a resume. We’ve seen ‘em all and, let’s face it: they all kind of read the same. Great communicator? Strategic thinker? Innovative genius? Show – don’t just tell – us how you embody all of these desirable traits.
So there. Put something together, then send it along with your salary expectation to jobs [at] espressoagency.com. Only those on whom we develop preliminary professional crushes will be contacted.
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account director, agency, client service, jobs, toronto